Report

IDC Analyst Spotlight

Learn how utilizing digital engagement tools appeals to younger, digitally native generations, enhancing enrollment, retention, and satisfaction outcomes. 

Hero - Vertical Image - IDC Desktop V3 Image (Larger Background)

The education sector lags other industries in building digital-first capabilities. Research shows that students are demanding a more modern digital experience and are pressuring institutional leaders to transform the academic experience to increase a students chance of academic, personal, and professional success. 

Read this report to:

  • Explore which experiences are prioritized by younger, digitally native generations

  • Discover opportunities to leverage existing data to create tailored services

  • Explore the ways institutions invest in emerging technologies, including GenAI, for efficiency and personalized learning experiences. 

Thank you for your submission!

We will use the information you provide consistent with our Privacy Policy.

Oops! Something went wrong, please try submitting the form again.

This paper, brought to you by the premier global market intelligence firm, IDC, is your guide to shaping a resilient, student-focused future.

Twilio.org. Our mission is to scale yours.