Create impact at scale through communication

Bringing Twilio to organizations advancing social good, from healthcare and education, to social services and humanitarian aid.

Fuel digital transformation

Extend your organization's reach with the the power of SMS, voice, chatbots, and WhatsApp. Tap into Twilio technology, partner resources, and exclusive discounts to kickstart building your solution.


Reach your patients on the communication channels they prefer and improve patient engagement.

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Strengthen relationships across every stage of the student journey - from prospective students to engaged alumni.

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Reach and serve community members, donors, and volunteers on the communication channels they prefer.

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Serve more people with less effort

Elevate your communication strategy for maximum impact—whether for urgent updates, remote support, user verification, or personalized engagement to drive action.

Alerts and notifications

Inform, engage, and drive your audiences to take action with personalized, multichannel notifications. 

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Hotlines and helplines

Enable your team to provide support anywhere with a cloud contact center you can customize to your exact needs.

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User authentication

Keep systems secure and verify identities using multi-factor authentication over push notifications or text messages.

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Marketing and fundraising

Engage donors and supporters by personalizing every communication across digital channels using real-time data.

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Increase your impact with every interaction


people helped by social impact organizations using Twilio in 2023


social impact organizations use Twilio products in 2023


messages sent by social impact organizations in 2023


provided in grants, product credits, and discounts in 2023

How nonprofits use digital engagement for good’s inaugural State of Nonprofit Digital Engagement Report explores how digital communications are used to make an impact.

Discover the impact you can make with