Donors & Supporters

Boost fundraising returns with personalized campaigns

Create tailored donor appeals at scale based on the interests and preferences of each unique supporter.

Build engaging fundraising campaigns.

Generate and keep donor attention using relevant context and timely communications that arrive on the channels that people prefer, such as text messaging, phone calls, and email.

Reach new donors and turn them into lifetime advocates

Drive people to take action on your cause

Activate your supporters using the communication channels they use every day, including emails, text messages, or phone calls.

Read how GlobalGiving activates donors with email

Make every communication personalized and relevant

Personalize every stage of the donor journey from awareness to conversion and recurring gifts using real-time data on each donor interaction.

Learn how Donors Choose creates personalized donor experiences

Understand what matters to your donors

Learn what content and messages resonate with your donors across any digital medium using Twilio Segment and your first-party data.

Read how edX unified education data using Twilio Segment

Make giving safe, fast, and easy

Create simple requests to donate using text messaging, and collect donations by phone quickly and securely using Twilio Pay.

Learn how to use Twilio Pay to easily accept donations by phone

Twilio SendGrid allows us to have more control over our promotional email program. This, along with reliable delivery at scale, has had a profound impact on our teacher and donor engagement.

Jasmine Penny Senior Lifecycle Marketing Manager, DonorsChoose

Engage more donors with the Twilio platform

Twilio Engage

Engage donors in a digital-first world by personalizing every interaction across channels using real-time data.

Learn about Twilio Engage


Design email using visual tools, HTML, or a mix of both. Target your audience with intuitive segmentation and track performance with built-in analytics.

Learn about Twilio SendGrid

Twilio <Pay>

Accept donations over the phone quickly and securely via self-service or with agent assistance.

Learn about Twilio <Pay>

Nonprofit Guide to Omnichannel Donor Engagement

Learn best practices for using multichannel communications, like text messaging and email, in your fundraising programs.

No engineers on staff?
Work with a Twilio Partner integration partners are trained on how to support social impact organizations in designing, launching, and scaling digital projects using Twilio products.