When people are displaced from their homes because of war, natural disasters, or other catastrophic events, they need assistance quickly and efficiently. Digital engagement plays a critical role in delivering rapid, life-affirming resources at scale. 

So what does this have to do with a cookbook? In Twilio's new eBook: Cooking up a high-impact humanitarian response with digital communications, we share the recipes behind digital communication experiences that help your organization meet the rising demand for its support.

This e-book is aimed at humanitarian aid and emergency service organizations that want to digitize, scale, and advance their mission using communications technology including SMS, WhatsApp, chatbots, and cloud-based hotlines.

The most effective humanitarian response recipe accomplishes the following:

  • Scales its support efficiently

  • Enables outreach that is accessible to everyone

  • Provides flexibility to adapt to changing conditions on the ground

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