2024 Twilio.org funding impact results
awarded in grants and donations in 202410
organizations supported with grants and donations in 202410
provided in grants, donations, product credits, and discounts to social impact organizations in 202411
Twilio.org Impact Fund: Fueling positive change
The Twilio.org Impact Fund13 is dedicated to empowering social impact organizations by providing strategic funding that enables them to adopt digital solutions and expand their reach. Our investments are centered around three core social impact priorities: promoting long-term wellbeing, scaling humanitarian aid, and addressing climate change. These priorities underscore our belief in the transformative power of digital technology to drive meaningful change for individuals and their communities.
We allocate capital to nonprofit organizations and social enterprises that align with our social impact priorities across five funding cohorts:
If your nonprofit is interested in learning about how our grants could help accelerate your organization’s social impact, visit our website to include your organization in future open call grant rounds.
Spotlight on Climate Action Cohort
In 2024 we launched the Climate Tech Prize as the centerpiece of our Climate Action Cohort, recognizing the urgent need for greater innovation and investment in solutions that strengthen community resilience. As climate-related disasters grow more severe, scalable approaches are essential to meet today’s challenges and prepare for those ahead.
Disaster-prone frontline communities are experiencing the most severe impacts of climate change, making technology a critical tool for building their resilience. From real-time monitoring and predictive modeling to early warning systems, modern technology plays a vital role in helping communities prepare for and respond to climate-related risks. Technology also expands access to financial tools, like specialized insurance, to support those most vulnerable.
To help scale and expand access to these solutions, we invested $1 million to support technological innovations that strengthen climate resilience. This funding aims to accelerate the pace of innovation and develop tech-driven approaches that address both the current and future challenges of climate-related displacement and migration.
Out of over 400 applications from both nonprofit and for-profit organizations across more than 55 countries, we selected five winning organizations. The winning organizations - ClimaSens, One Acre Fund, Gravity Water, NAXA, and Blue Marble - represent diverse geographical regions and sectors, underscoring our belief that tackling the climate crisis requires global collaboration. Award winners demonstrate how technological innovation and collaborative approaches can help communities better prepare and adapt to climate challenges.
Asterie Ntahonvukiye, Burundi. One Acre Fund.
Accelerating innovation with Twilio.org’s Customer Acceleration Fund
The 2024 State of Nonprofit Digital Engagement Report showed that 87% of nonprofits agree that digital communications like text messaging, chatbots, voice, and video are critical to achieving their missions. Yet, when asked what the challenges are to adopting digital communications, the top two barriers cited are lack of technical talent and insufficient budget.
We continuously aim to build the technical capacity of nonprofits, acknowledging the role digital communications play in achieving their missions. In 2024, Twilio.org launched the Customer Acceleration Fund (CAF) to increase an organization's technical capacity through consultative services. We selected a partner from our network of 30+ participating technology partners, and provided up to $25,000 to design and/or implement a solution tailored to the nonprofit’s specific needs. Twilio.org selected seven nonprofits as recipients in 2024: UNICEF Mexico, Carina, Plentiful, Arfus, Bright by Text, Islamic Relief USA and Fairfax County.
The CAF is now accepting applications from eligible nonprofits and public sector organizations for the 2025 calendar year. Find out how you can unlock up to $40,000 in funding for a digital project.
Gladys Machengwa, Kenya. One Acre Fund.
10 To calculate grants and donations provided in 2024, we count dollars the Twilio.org Impact Fund deployed in 2024, including capital that was committed in previous years and deployed in 2024.
11 To calculate grants and donations provided in 2024, we count dollars the Twilio.org Impact Fund deployed in 2024, including capital that was committed in previous years and deployed in 2024. Product credits include $100 in product credits for each social impact customer that joins Twilio.org’s Impact Access Program. Product discounts are estimated as the average discounts for our identified social impact customers excluding for-profit customers with a social impact use case.
12 To calculate grants and donations provided through 2024, we count dollars deployed by the Twilio.org Impact Fund over all time. Product credits include $100 in product credits for each social impact customer that joined Twilio.org’s Impact Access Program in 2023 or 2024 and $500 prior to 2023. Product discounts are estimated as the average discounts for our identified social impact customers excluding for-profit customers with a social impact use case.
13Our grants are made possible through the Twilio 1% equity pledge. In 2015, we reserved 1% of our common stock to fund the Twilio.org Impact Fund, which continues to be the primary source of our grant funding to date.