Empower communities with the tools they need to be more resilient to large-scale disasters. Twilio helps information and aid flow freely to help those impacted by disaster and humanitarian crises.
Access to clear and actionable information has life-saving implications for a family in a wildfire danger zone, or a displaced person fleeing violence. Notifications from trusted sources help people understand how to keep themselves safe, and what resources are available to them to regain stability.
Disaster Response organizations are using Twilio to send mass alerts and notifications across various channels like SMS, voice, and WhatsApp. These pathways allow for reaching audiences affected by disasters quickly and effectively on the channels they already use with information that can save lives.
Two-way communication between emergency communications staff, first responders, and affected people allows for rapid coordination and information sharing to get the right help to people as quickly as possible. Any inefficiencies in the incident management process can have potentially catastrophic consequences.
With Twilio, you can create advanced incident management and dispatch capabilities that take into account the unique ways your organization operates. Volunteers and first responders are equipped with the tools and information they need to be at their best.
The American Red Cross reduces disaster response times with Twilio Programmable SMS, which facilitates faster and more fluid communication between dispatchers and volunteers.
When city resources were stretched thin, developer Joshua Lyman and volunteers from the City of Friendswood, TX launched a call center in under 24 hours to support disaster relief efforts.
With Twilio Flex, United Way expands 211 reach worldwide.