Twilio.org for Healthcare
Deliver patient-centered healthcare
Modernize health experiences while reducing costs, improving health outcomes, and boosting staff satisfaction.
How Twilio Can Transform the Patient Experience
Twilio helps you put patients at the center of everything you do, transforming their care experience to be:
Accessible
Reach more patients across digital channels, including those who have been historically underserved.
Personalized
Tailor care to each patient’s unique profile, improving health outcomes at scale while ensuring complete HIPAA compliance.
Seamless
Provide self-serve experiences and automation to increase patient satisfaction and drive operational efficiency.
Pre-visit: Streamline scheduling and appointment management
Missed appointments cost the healthcare system over $150 billion per year. Twilio can help make the process of scheduling and managing appointments delightful for patients while also reducing operating costs.
During visits: Provide hybrid care with telehealth
Research from Deloitte shows that approximately 25% of clinician visits moving forward will be virtual. Leveraging a hybrid of virtual and in-person care improves convenience, access, and patient satisfaction. Create a secure telehealth solution with Twilio, customized to your organization’s specific requirements.
Post-visit: Remotely monitor patients and use AI for care management
Missed appointments cost the healthcare system over $150 billion per year. Twilio can help make the process of scheduling and managing appointments delightful for patients while also reducing operating costs.
Learn the basics of optimizing your appointment
management
Ramneek Singh Manager for Emerging Solutions at Cleveland ClinicWe selected Twilio because we wanted a cost‑effective communication solution that offers seamless integration and flexibility across applications, from SMS to voice messaging.
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