As the world faces the ongoing COVID-19 crisis, healthcare providers are scrambling—for supplies, for workers, to manage caseloads, and to prepare for an uncertain future.
One way providers can prepare is by allocating resources where they are most needed. Enabling providers to do just that, in an easier and more streamlined way, is priority #1 for patient communication platform CipherHealth.
The company provides specialized, flexible programs for hospital systems and healthcare providers across the country that allow them to conduct automated outreach screenings, with implementation taking just a few days.
Now, as the nation faces COVID-19 and the long term ramifications of this health crisis, CipherHealth has launched a screening outreach program specific to COVID-19 to ensure that patients who may have symptoms of the virus do not arrive for elective procedures and tests and potentially expose others. The program also provides patients with information on where to seek care and facilitates a direct call with a member of the care team to reschedule procedures and further screen for identified symptoms. They rely on Twilio to make it happen.